{"id":181,"date":"2019-10-22T02:05:27","date_gmt":"2019-10-22T02:05:27","guid":{"rendered":"https:\/\/websites.emerson.edu\/prssa\/?p=181"},"modified":"2019-10-22T02:05:27","modified_gmt":"2019-10-22T02:05:27","slug":"emotional-intelligence-with-heather-evans","status":"publish","type":"post","link":"https:\/\/orgs.emerson.edu\/prssa\/2019\/10\/22\/emotional-intelligence-with-heather-evans\/","title":{"rendered":"Emotional Intelligence with Heather Evans"},"content":{"rendered":"

On the third day of the PRSSA International Conference, Heather Evans from Pivot, Inc., a professional coaching company, spoke about the importance of emotional intelligence in leadership during the session titled \u201cEmotional Intelligence: Five Leadership Skills Communications Pros Must Know.\u201d Evan began by introducing the five pivots of emotionally intelligent leaders.<\/span><\/p>\n

Pivot 1: Autopilot v. Conscious Leadership<\/strong><\/p>\n

Evan described the neuroscience behind a leader on \u201cautopilot,\u201d or an individual who fails to challenge their tendency to become stressed and irritable when in difficult situations. This particular leader\u2019s amygdala is often enlarged when they are in these situations hindering rational thinking, creativity and innovation. In order to ensure one is not on autopilot, they should be aware of these negative thoughts and enter the \u201cgateway.\u201d The practices that allow one to enter the \u201cgateway\u201d include self-awareness, self-regulation, motivation, empathy and social skills.\u00a0<\/span><\/p>\n

Pivot 2: Listening to Inner Critique v. Coach<\/strong><\/p>\n

PRofessionals can often be critical of themselves. Evan explained the importance of reassigning one\u2019s inner critic and stated staying in the present can combat this. Evan said when an individual is upset, they often focus on an event that happened in the past or a fabricated future. Instead of saying, \u201cMy boss is going to hate my pitch,\u201d a professional should stay in the moment and listen to their inner coach.<\/span><\/p>\n

Pivot 3: Emotional Armoring v. Emotional Intelligence<\/strong><\/p>\n

Evan introduced the concept of armoring, or falling to anger or controlling-tendencies. By blaming others, being defensive, ignoring problematic individuals or being contemptuous, a professional is contributing to a toxic work environment. Evan recommends being curious by asking someone to \u201ctell me more\u201d and having them elaborate on the issues at hand. By asking them to explain their decisions or actions, a professional is giving themselves the opportunity to understand the other person\u2019s perspective.<\/span><\/p>\n

Pivot 4: Listening to Respond v. Understand<\/strong><\/p>\n

Evan then explained the importance of listening to understand what another is saying instead simply focusing on one\u2019s own response. For example, when two individuals are in disagreement, both should ask, \u201cI heard you say\u2026.is that correct?\u201d This way, both are intently listening to the other individual and refraining from making assumptions about what the other is saying.<\/span><\/p>\n

Pivot 5: Challenge v. Opportunity<\/strong><\/p>\n

When given a difficult project, it can often seem daunting or even impossible to accomplish. Evan instructed the audience to change this mindset and instead look at it as an opportunity to learn something new. This way, professionals have a new perspective and gain the ability to open themselves up to new skills and possibilities.<\/span><\/p>\n

Evan left the audience by asking, \u201cAre you going to be the leader that brightens up the room when you enter OR when you leave?\u201d By living by these pivots, PRofessionals have the ability to surpass their peers and become effective leaders in the industry.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

On the third day of the PRSSA International Conference, Heather Evans from Pivot, Inc., a professional coaching company, spoke about the importance of emotional intelligence in leadership during the session titled \u201cEmotional Intelligence: Five Leadership Skills Communications Pros Must Know.\u201d Evan began by introducing the five pivots of emotionally intelligent leaders. Pivot 1: Autopilot v. … <\/p>\n

Continue reading “Emotional Intelligence with Heather Evans”<\/span><\/a><\/p>\n","protected":false},"author":645,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-181","post","type-post","status-publish","format-standard","hentry","category-events"],"_links":{"self":[{"href":"https:\/\/orgs.emerson.edu\/prssa\/wp-json\/wp\/v2\/posts\/181","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orgs.emerson.edu\/prssa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/orgs.emerson.edu\/prssa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/orgs.emerson.edu\/prssa\/wp-json\/wp\/v2\/users\/645"}],"replies":[{"embeddable":true,"href":"https:\/\/orgs.emerson.edu\/prssa\/wp-json\/wp\/v2\/comments?post=181"}],"version-history":[{"count":0,"href":"https:\/\/orgs.emerson.edu\/prssa\/wp-json\/wp\/v2\/posts\/181\/revisions"}],"wp:attachment":[{"href":"https:\/\/orgs.emerson.edu\/prssa\/wp-json\/wp\/v2\/media?parent=181"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/orgs.emerson.edu\/prssa\/wp-json\/wp\/v2\/categories?post=181"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/orgs.emerson.edu\/prssa\/wp-json\/wp\/v2\/tags?post=181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}